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CCTV Operators ensure that York University's 1300+ CCTV cameras are checked on a regular basis and in good working order, with the necessary steps taken if, and when, a malfunction is identified. Additionally, CCTV Operators conduct periodic area checks on the CCTV cameras and notify the Security Control Centre of anything identified that may require follow up by York University Security Services, VPFA. The CCTV Operators also provide after-hours customer service and support to patrons utilizing the University's Parking services. CCTV Operators may have access to, or come in contact with, confidential information which may include, but is not limited to: Personal information about employees, students, and other members of the University. Any other information relating to York University's business or activities, deemed confidential or proprietary by York University.
High school education. Must be enrolled and registered as a full-time student in a degree program at York University.
A minimum of 1 year of customer service experience and/or community-related volunteer service experience is preferred.
Demonstrated skill / ability in the following areas: good customer service skills, ability to solve problems. Excellent written & oral communications skills. Ability to work as part of a team, and exercise sound judgment. Demonstrated professionalism, courtesy, tact, and diplomacy. Strong work ethic and sense of responsibility. Proficiency with software applications including Microsoft Word, Access, and Excel is an asset.
Notes: Must be able to sit and watch LCD screens for extended periods of time (typically between 4 and 8 hours).Note: All applicants must be, and remain as, full-time students actively working towards a degree at York University to be considered eligible for these positions, as per the CUPE 1356-2 Collective Agreement.
Access Full Position Posting
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.