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Purpose:
The Senior Front Desk Clerk position supports the front desk team as a lead position in support of daily functions related to front-line customer service to residents and guests. Supports the Front Desk Coordinator and Housing & Conference Services teams as needed in supporting operations and clients.
Education:
Must be a current student.
Experience:
Previous work experience may be considered. Previous supervisory/leadership experience preferred.
Skills:
Excellent customer service, communication and organizational skills. good computer and data entry skills. bookkeeping and accounting skills. ability to obtain and relay accurate information in a clear and concise manner. exercise initiative and good judgment. excellent problem-solving skills. flexibility in adapting to changing priorities. handling high work volume and meeting frequent deadlines. Computer, StarRez, Onity Integra, Microsoft Office suite, Outlook e-mail, Point of Sale Terminal, telephone, photocopier, fax.
Additional Notes:
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The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.