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Purpose:
The Customer Service Representative is responsible for providing information, issuing YU-cards to customers, responding to inquiries about the YU-card and Meal Plan programs, processing YU-Card Meal Plan purchases and deposits of funds. assisting with distribution of promotional material, filing.
Education:
Minimum high school diploma.
Experience:
Experience in front-line customer service positions and cash/debit/credit card handling and processing.
Skills:
Experience in front-line customer service positions and cash/debit/credit card handling and processing. Good technical skills (operating computer equipment, digital cameras) Familiarity with digital cameras, imaging software, Computer skills (database, email, Excel, Word). Attention to detail, working accurately with figures and accurate keyboarding skills for data entry. Ability to maintain strict confidentiality of account information.
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The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
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PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.