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PLEASE NOTE: THIS IS A SESSIONAL POSITION FROM AUGUST TO MAY
Purpose:
Markham Campus (MC) will embed York University in the heart of one of the most diverse and dynamic urban communities in the province and country. Reflecting the local economy, academic programs and research will revolve around the core themes of technology and entrepreneurship and how they are driving innovation across all areas of knowledge and society. Challenging the traditions of what a university campus can offer, Markham Campus will act as a unique meeting place for students to interact directly with employers, start-up companies, and community partners from across the region.
The team champions career development across the student life cycle, nurtures relationships with employer and industry partners, and facilitates valuable work integrated experiences for students to accelerate their professional development.
Reporting to the Director, Lab Operations and working under the direction of the AMPD Creative Technologies (CT) faculty head, the Creative Technologies, Lab and Media Assistant supports day-to-day activities in the labs by assisting users, monitoring equipment, coordinating bookings, and ensuring spaces are prepared and operational. The role provides routine guidance to students and casual staff, supports introductory workshops, set-up and take-down of labs to meet weekly academic schedules and assists with basic troubleshooting of equipment and software. The role ensures a welcoming, functional environment that enables teaching, research and learning.
Education:
College diploma in a related field such as media production, digital media, information & communication technology or an equivalent of 2 years recent experience (defined as within the last three years) working at York University and performing the same or similar tasks.
Experience:
One year of experience providing technical support in a media lab, digital media environment, computer lab, or similar setting.
Experience assisting users with basic equipment or software inquiries.
Skills:
Effective organizational and communication skills.
Ability to explain basic media and technology concepts to users.
Customer service orientation and the ability to work effectively in a team.
Ability to follow established procedures and maintain accurate records.
Knowledge of coordinating schedules or daily activities in an instructional or service environment
Technical Skills:
Basic MS Office (Word, Excel, Outlook).
Ability to use Adobe Creative Suite.
Familiarity with common audiovisual or media equipment (cameras, microphones, VR headsets).
Ability to troubleshoot media equipment and software.
Ability to support simple media creation tasks (e.g., recording, basic editing).
Ability to learn new tools and processes with training.
Additional Notes:
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
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If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.