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Purpose:
The Office of the Dean & AVP Graduate, Faculty of Graduate Studies is a body of Senate, with an embedded Centre of Excellence that supports graduate functions on behalf of resource Faculties, across York University. The Office of the AVP Graduate & Dean promotes and enhances the quality of graduate education, postdoctoral activities, fosters excellence in teaching and research and is responsible for the implementation of graduate regulations across all campuses. The Faculty of Graduate Studies and its Graduate Centre of Excellence serves close to 100 graduate programs and diplomas in all resource Faculties, that house more than 6,000 students, the largest body of researchers on campus. Service is supported through four Service Catalogs. The Graduate Admission Assessor role is a key of the Admissions & Document Processing team providing timely, accurate and holistic assessment of applicant records in support of the University's strategic enrolment goals. In advancing the FGS' vision as â??Partners in Student Success', the Admissions Assessor will analyze, interpret, research, and evaluate academic credentials for admission to York University's graduate programs. according to approved Faculty and Senate guidelines. The role is a subject matter expert on graduate admission policies, in addition to Canadian and international education systems and curriculum. The role serves as a point of contact for Graduate Programs and other partners across the University in supporting service excellence. This Graduate Admissions Assessor role plays a key role in the successful transition of students to York University and requires a student-focused professional. The role demonstrates a commitment to service excellence by treating members of the community with care, valuing their time, striving for personal best, and collaborating to improve service experiences for all.
Education:
College diploma or an equivalent of 2 years recent experience (defined as within the last three years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.
Experience:
2 years' recent experience assessing information (e.g. applications/ transcripts/records/reports/data) and applying regulatory guidelines to determine a course of action/ advising/counselling and answering detailed enquiries in a student service or comparable client service-oriented operation.
Skills:
- Ability to retain and articulate a thorough knowledge and understanding of regulations, policies and procedures
- Ability to work with similar but different information where nuances need to be recognized and applied perform accurate assessment of information (e.g. applications/transcripts/records), including the calculation of grade point averages
- Ability to analyze, interpret and evaluate information (e.g. for the purpose of determining the admissibility)
- Effective on-line data entry skills with a high degree of accuracy.
- Ability to develop proficiency with large relational databases adaptability to work in a highly automated environment
- Ability to retain and articulate a thorough knowledge and understanding of regulations, policies and procedures.
- Ability to Research information using various sources including the Internet.
- Effective communication skills to elicit accurate information, and provide information in a clear and concise manner, both in person by phone and in writing (email)
- Effective writing and proof-reading skills.
- Effective interpersonal skills - proven ability to communicate effectively with tact and diplomacy to diverse constituencies on matters of policy, process and application outcomes.
- Effective general advising and/or counselling skills.
- Ability to exercise good judgement and initiative.
- Ability to attend accurately to detail.
- Ability to work independently and collaboratively in a team environment.
- Effective time management and organizational skills.
- Ability to switch tasks and adapt to changing priorities/deadlines as identified by management in support of cyclical priorities and unit goals.
- Ability to adapt and perform to new and/or changing technology and proficiency in Microsoft office Suite (Word processing at the intermediate level, spreadsheets at the basic level, Microsoft access at the basic level)Other:
- Demonstrated commitment to the values of creating student success: Care, collaboration, accountability, respect, innovation, excellence and inclusion.
Additional Notes:
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.Hours of work: 8:30 a.m. â?? 4:30 p.m.Summer: (June-August) Fridays 8:30 a.m. â?? 3:30 p.m.Requests to work overtime may occur during peak periodsPeak periods for this position: December-JunetHours during peak periods: sameVacation restriction: Vacation is very restricted January to May and restricted June (i.e. minimal time off will be approved or 1weeks maximum at any given time.
Access Full Position Posting
If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
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York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.