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Purpose:
The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest faculty at York University with over 24,000 undergraduate and graduate students, and almost 100 programs delivered through 24 Departments, Schools, and Colleges. York University is known for championing new ways of thinking that drive excellence in promoting and enhancing student success. Through innovative course design, diverse experiential education and learning opportunities, and a supportive community environment, our students receive the education they need to create big ideas that have an impact on the world.The Undergraduate Program Assistant role provides course support to faculty, administrative support, and front desk reception for the undergraduate program in the Department of SociologyThe Undergraduate Program Assistant role supports the vision, mission, values and strategic direction of the Faculty of Liberal Arts & Professional Studies and York University, and contributes to a positive, supportive, and student-focused team environment of high performance, respect, trust, collaboration, and continuous improvement. embraces diversity and fosters inclusion.
Education:
High school diploma with some post-secondary education, such as College certificate in business, or completion of some related University courses.
Experience:
Two (2) years of experience in office administration and front desk reception in an academic School / Department. Recent experience supporting teaching/courses.
Skills:
Ability to exercise tact, diplomacy and discretion when dealing with others.
Able to deal courteously and effectively with people.
Effective communication skills to obtain and relay information accurately.
Effective customer service skills and capabilities.
Ability to maintain confidentiality.
Able to pay attention to detail.
Ability to exercise good judgment and initiative.
Able to work effectively and accurately under pressure of high volume and constant interruptions.
Ability to multi-task.
Effective organizational skills including ability to set priorities and proactively pursues completion of tasks to meet deadlines.
Able to work independently, as well as working effectively in a team.
Intermediate MS Office (Word, Excel).
Knowledge of an on-line computerized records system (SIS).
Knowledge of updating websites (WordPress).
Additional Notes:
This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
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If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
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PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.