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Purpose:
The Division of Equity, People and Culture is committed to the Anishinaabe teaching of Mino Bimaaddiziwin, the Good Life, across all facets of York University. Our goal is to help nurture an environment where we all have a stronger sense of connection, inclusion, and wellbeing. This is our shared responsibility. We aim to invest in our people and to create an inclusive and equitable environment for all.
Reporting to the Manager, Employee Well-Being, the Disability Support Specialist (DSS) contributes to the advancement of an integrated model of disability management and to the advancement of a culture of well-being. This position provides expert advice and guidance to academic administrators and non-academic managers, staff and faculty members, multiple unions and third-party partners regarding complex disability support, accommodation and return to work cases. This includes liaison with both internal and external partners to adjudicate and manage claims and support/facilitate safe and timely return to work and accommodation (medical and family status), for complex short-term absences, long term disability, and WSIB claims.
As part of the Health, Safety & Employee Well-Being (HSEWB) team, this role participates in the development and implementation of occupational health and safety and workplace wellness programs and initiatives.
Education:
Bachelor's degree in a relevant discipline with a specialization in areas of disability studies and business.
Experience:
4 years progressive experience in a related field such as disability / WSIB claims management, health & safety, human resources, or occupational health, including experience with complex claims management in a unionized environment.
Knowledge:
Disability management theory, principles, and best practices
Return-to-work and disability case management, including evaluation methods.
Design and implementation of individualized work accommodation plans.
Federal and Provincial legislation related to human rights, and accommodation
Disability management practices and emerging trends, with the ability to apply innovative approaches to complex workplace challenges.
Ontario's Workplace Safety and Insurance Act (WSIA), Occupational Health & Safety Act, and other applicable legislation.
Skills:
Strong commitment to confidentiality and ethical standards
Ability to maintain sensitive medical and labour relations information in confidence
Ability to remain calm and articulate in high pressure situations such as tribunal proceedings, grievances or other dispute resolution forums
Ability to explain and apply corporate policy, program and procedures and collective agreement provisions effectively
Effective case management skills requiring active involvement and advanced strategies for managing complex cases
Effective verbal and written communications and presentation skills
Attention to detail, excellent organizational, analytical and problem-solving skills
Proven ability to manage time in a deadline-oriented environment
Strong interpersonal and customer service skills, including exercising tact, diplomacy and sensitivity when dealing with employees in a multi-union and non- unionized environment and staff / faculty/instructors at all levels, as well as external partners
Ability to work cooperatively as part of a team, as well as independently with minimal supervision
Excellent computer and information technology skills, including MS office applications
Additional Notes:
Typical office environment
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*Compensation:
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.